“We take a holistic view of our users’ privacy and our platform’s security,” said Oded Gal, CPO of Zoom. "Zoom was also quick to take actions on changing the defaults that helped address meeting privacy concerns, as well as setting a 90-day plan for deeper actions, and communicating it publicly." "When faced with questions over security and privacy, Zoom reacted quickly and very publicly to the challenges, including their CEO holding weekly public security briefings," notes Wayne Kurtzman, IDC Research Director for Social, Communities, and Collaboration. We will earn our customers’ trust and deliver them happiness with our unwavering focus on providing the most secure platform,” said Eric S. We built our business by delivering happiness to our customers. ![]() “I am proud to reach this step in our 90-day plan, but this is just the beginning. By adding support for AES 256-bit GCM encryption, Zoom will provide increased protection for meeting data and resistance against tampering. (NASDAQ: ZM) today announced robust security enhancements with the upcoming general availability of Zoom 5.0, a key milestone in the company’s 90-day plan to proactively identify, address, and enhance the security and privacy capabilities of its platform. This article was amended on 24 April 2020 to clarify that Zoom’s new encryption standard is not encrypted end-to-end.SAN JOSE, Calif., Ap(GLOBE NEWSWIRE) - Zoom Video Communications, Inc. Despite that, they continue to log in every day because they assume the likelihood of being a victim is too low to affect them.” “Zoom got a lot of attention because users were not turning on many of its security settings. “The widespread use of conferencing solutions like Zoom shows how people are OK with putting convenience ahead of security,” he said. That is largely because of how easy it is to use, said Hank Schless, a senior manager at tech security firm Lookout. Zoom is not the only video conferencing platform, but it is easily one of the most popular. Zoom had been forced to change its policies around data sale after a story from Motherboard at Vice revealed Zoom sends data from users of its iOS app to Facebook for advertising purposes, even if the user does not have a Facebook account. In a call on Wednesday, Yuan reiterated that Zoom will not sell user data. To address these concerns, Zoom has beefed up its bug bounty program, incentivizing security professionals to alert them to bugs before hackers can exploit them. In addition to Zoom bombing concerns, the app had also received criticism over major bugs in recent months, including one that would allow a hacker to take full control over the user’s computer. “This adds a much better layer of privacy that was not present before.” “The encryption that has been introduced improves the liability that existed before where video conferences could be hijacked out of line,” he said. The change will help prevent meetings from being hijacked by hackers, said Thomas Hatch, the co-founder and chief technology officer of Utah-based software firm SaltStack. Zoom also added a new encryption standard, called AES 256-bit GCM encryption, which is considered the “gold standard” of encryption and is used by the US government to secure data. All meetings will now require a password to enter. Zoom 5.0 will allow hosts to “report a user” to Zoom with a new security button and the app now defaults users to a “waiting room” feature, which requires participants to be approved to enter a meeting. Narcotics Anonymous and Alcoholics Anonymous meetings were targeted in particular. Users struggled with persistent “Zoom-bombing”, a new kind of attack in which bad actors enter video meetings and shout slurs and threats in an attempt to disrupt them. ![]() ![]() Since the coronavirus lockdown, Zoom’s daily active users shot up from around 10 million to 300 million as people use the platform for happy hours, work meetings, support groups and even funerals. Zoom has struggled to meet security needs as the platform has scaled up its user base to unprecedented levels in recent months. “We will earn our customers’ trust and deliver them happiness with our unwavering focus on providing the most secure platform.” “I am proud to reach this step in our 90-day plan, but this is just the beginning,” Eric Yuan, the company’s chief executive officer, said in a call on Wednesday.
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